What makes an effective self-service customer portal?
B2B buyers expect their suppliers to offer similar online tools to consumer retailers. Learn what you need for an integrated online portal that serves your customers while saving you time and money
How to Cut Friction and Boost Collaboration Between Credit and Sales
Learn simple measures to help your sales and credit teams understand how integral they both are to the business, ultimately cutting tension and encouraging collaboration.
In the world where Amazon has set the standard for convenience and speed,
saving customers’ time will earn you a competitive advantage – for both your
online and off-line customers.
Three Ways to Upgrade Your B2B Customer Experience
The evolving consumer experience has led B2B customers to expect similar, but not identical, experiences when doing business with their suppliers.The key is to understand where those differences lie.
77% of businesses have lost money due to fraud.[1] B2B fraud can take many forms, including account takeovers, business identity theft and even shell companies.
Attracting Millennials as the Workers and Customers of Tomorrow
In a recent study, recruiters said work-life balance was millennial job seekers’ most important priority. Meanwhile, millennials ranked compensation and benefits as their top priority.
Four Best Practices of A/R Automation That Cut Costs
Your A/R program is a gold mine of opportunity to delight your customers while saving you money in the process. Check out these four best practices of A/R automation that will delight your customers.
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